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Course Outline
Introduction to SAP ISU
- Overview of SAP ISU and its role in the utilities industry
- Key features and benefits of SAP ISU
- Industry-specific challenges and trends
SAP ISU Architecture and Navigation
- SAP ISU system architecture
- Navigation and user interface in SAP ISU
- Role-based access and security considerations
Customer Information System (CIS)
- Managing customer master data
- Customer interactions and service requests
- Billing and invoicing processes
Meter Data Management (MDM)
- Meter data collection and processing
- Smart meter integration
- Data validation and estimation
Energy Data Management (EDM)
- Energy consumption data management
- Demand-side management
- Energy efficiency reporting
Device Management (DM)
- Managing utility infrastructure
- Maintenance and asset management
- Device data integration
Billing and Invoicing
- Tariff structures and rate determination
- Bill calculation and invoice generation
- Payment processing and collections
Customer Service
- Handling customer inquiries and complaints
- Service orders and field service management
- Customer self-service portals
Reporting and Analytics
- SAP ISU reporting tools and dashboards
- Custom reporting and analytics
- Data-driven decision-making
Integration with Other SAP Modules
- Integration with SAP Financial Accounting (FI) and Controlling (CO)
- Integration with SAP Customer Relationship Management (CRM)
- Third-party system integration
Regulatory Compliance
- Compliance with industry-specific regulations and standards
- Audit trails and documentation
Summary and Next Steps
Requirements
- Basic understanding of the utilities industry
- Familiarity with SAP concepts
Audience
- IT professionals
- Utility managers
- SAP consultants
21 Hours
Testimonials (2)
Pengetahuan guru
Collin Sampson
Course - SAP S/4HANA Overview (S4H00)
Machine Translated
Saya menyukai kenyataan bahwa pelatihnya sangat fleksibel dan menawarkan informasi tentang mata pelajaran yang tidak termasuk dalam materi awal. Saya menyukai pengalamannya di proyek lain dan tips serta trik yang dihasilkan dari pengalaman ini. Pelatihannya bersifat interaktif dan meskipun latihannya telah ditentukan sebelumnya, kami dapat mengarahkan latihan ini ke arah yang berbeda dari yang ditentukan sebelumnya.
Maria-Cristina Socol - NTT DATA Romania S.A.
Course - SAP S/4 Hana (S/4Hana)
Machine Translated
